Policy for Fees and Payments

All fees and charges are stated in and are to be paid in Australian dollars.

Tuition fees are payable per semester, in advance.

Students must review the Student Agreement or International Student Agreement for visa holders, before the commencement of the course.

If, after the census date of the semester or course, a student’s tuition fees are not paid, or the student has not made alternate payment arrangements, then the student will automatically receive a Not Yet Competent (NYC) grade for the unpaid course, module or VET unit of study and will be removed from class. In the case of international students, a letter will be sent to notify that the college will be cancelling the student’s enrolment, in which they will have 20 working days to access the complaints and appeals process. Students who are unable to pay tuition fees may choose to contact the campus director and withdraw from their course, module or VET unit of study before the census date to avoid this Not Yet Competent (NYC) grade.

Students with outstanding fees will not be issued any academic transcripts and will not be permitted to graduate. Students with outstanding fees will also be refused the following services:

  • access to assessment results

  • access to buildings and computer labs

  • access to e-learning course material

  • course enrollment

  • library facilities

Failure to pay fees may result in the student’s enrollment being cancelled. If a student’s enrollment was cancelled due to outstanding fees, they may request to be re-enrolled; with a late enrollment fee possibly applied. A student whose enrollment was cancelled will carry the debt and will not be permitted to enroll until the outstanding amount has been paid in full or an agreement has been made between the student and the campus director.

Continuing students who fail to enroll by the enrollment date will be charged a late enrollment fee. This fee must be paid before enrollment will be processed. The enrollment date will be published on the college website.

Withdrawal

Withdrawal shall ordinarily:

  • be permitted from the start of week 1 to the census date without academic penalty: that is, nothing appears on the transcript;

  • attract the academic penalty of a Not Yet Competent (“NYC”) grade if it occurs after the census date;

  • be permitted at any time with the approval of the VET Committee.

Withdrawals of International Students shall be permitted at any time with the approval of the VET Committee on compassionate grounds.

Privacy policy

Globalheart Leadership College and Alphacrucis College will collect, manage, use and disclose personal information in accordance with all relevant legislation and standards. The Information Privacy Principles of section 14 of the Privacy Act 1988 (CTH) except when qualified by any relevant Codes of Practice, will underpin all matters related to personal information.

Refund Policy for International Students

In addition to providing you with the above information, it is also necessary for you to have reviewed, and agreed to, our college’s refund policy in respect to student fees. Consequently, please read Alphacrucis College’s Refund Policy for International Students, extracted from our Policy and Procedure Manual at our website, and sign your agreement to this policy in the space provided below:

In the event of a student withdrawing from a VET unit of study on or before the census date for that VET unit of study:

  • 100% of VET tuition fees paid for that VET unit of study will be refunded to the student;

  • the VET unit of study will not be shown on the student’s transcript.

In the event of a student withdrawing from a VET unit of study after the census date for a VET unit of study:

  • no refund is applicable;

  • the VET unit of study will be shown on the student’s transcript as Not Yet Competent.

Refunds will be paid within 28 days of the census date of the VET unit of study to which the withdrawal applies.